zScalar Administrator
Remote- Franklin, Tennessee, United States
Sales
Job description
We are seeking a highly skilled and experienced Senior Zscaler Engineer to join the team. This remote position is ideal for a self-motivated and reliable individual who excels in working both independently and as part of a distributed team. The candidate will play a crucial role in maintaining and enhancing our network security posture using the Zscaler ecosystem.
Key Responsibilities:
- Troubleshoot client access issues, utilizing URL Categories and Cloud App Policies.
- Analyze PCAP files to identify and resolve network traffic issues for clients.
- Configure GRE/IPSEC tunnels to meet client requirements effectively.
- Deploy source IP anchoring within client environments.
- Query log data and analyze it to diagnose client issues.
- Provide strong troubleshooting solutions and manage customer interactions professionally.
- Understand and implement modern authentication frameworks and platforms, such as SAML, SCIM, Entra ID, etc.
- Have a practical understanding of common Internet protocols, including HTTPS, SSL/TLS, DNS, FTP, etc.
Job requirements
Qualifications:
- Minimum of 5 years of experience in working with the Zscaler ecosystem.
- Zscaler Certifications such as ZCCA-IA, ZCCA-PA, ZCCP-IA, or ZCCP-PA are highly desirable.
- In-depth knowledge of network security, including firewalls, VPN, web proxies, and email security.
- Experience with cloud technologies (AWS, Azure, Google Cloud Platform).
- Proficiency in scripting languages (Python, PowerShell) for security task automation.
- Demonstrated skills in deploying Zscaler solutions in complex environments.
- Strong analytical skills to analyze complex networks and identify security risks.
- Excellent communication skills for explaining technical issues to non-technical stakeholders.
- Ability to work collaboratively in a team environment.
- Commitment to continuous learning and staying current with technology and security trends.
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
- Industry certifications like CISSP, CCNP, CCIE are a plus.
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